Portfolio Projects
Standardizing Design Debt Management
Global Design Issue Management Program | Atlassian
- Duration: June 2023 – March 2024
- Role: Design Operations Manager
- Objective: Standardize the documentation, triage, and management of design debt across Atlassian’s product portfolio
Improved Employee Satisfaction & Retention
Family Planning Concierge Service Pilot for AT&T | C1 Innovation Lab
- Duration: September 2018 – June 2019
- Role: Strategist
- Objective: Develop and pilot a personalized family planning support service to enhance employee satisfaction and retention at AT&T
Creating a Culture of Quality
Experience Quality Review (XQR) Program | Atlassian
- Duration: October 2021 – June 2022
- Role: Design Operations Manager
- Objective: Define baseline experience quality standards and elevate design quality within Atlassian's Design Organization.
Decreasing Time to Value
User Experience Optimization | IBM
- Duration: January 2021 – October 2021
- Role: Product Manager
- Objective: Decrease time-to-value and enhance the user experience for IBM's Support Insights Platform
